Tel: 01675 463400

  For Managers and Staff


Compliance Training Monday 16th October 2017 1 day, 3 certificates

Visit us on stand B16 at the SME2017 exhibition, NEC 3rd and 4th October

Join us for a Compliancy Training Day

This joint venture with Centric HR and Unique Fire Protection offers you three certificates in one day.

Three x 2 hour training sessions:

Employment Law Compliance, Fire Safety Awareness and Giving Quality Customer Service

To book your place please call 01922 862 207 or email: [email protected]

You can pay by Bacs or Credit Card!

A great networking opportunity - 30 places available

Giving Quality Customer Service

Giving Quality Customer Service

Identify and review customer requirements, focus onattitudes and behaviours. 

Build skills and relationshipsfor an effective customer service approach


Employment Law

Employment Law Compliance

A practical guide to the law with tips and tools to assist and mitigate against tribunals.  sickness, capability, discipline,  grievance, equal opps and discrimination.

Provides an understanding of unfair and constructive dismissal, redundancy and settlements.


Fire Safety Awareness

Fire Safety Awareness

Fire extinguisher types, means of escape, types of fire,how fire starts.

Fire prevention with

Unique Fire Protection (UK) Ltd


Join me and Sandra Berns from Centric HR at the SME2017 Exhibition on 3rd and 4th October 2017 at the NEC.

We have joined forces to provide tailored outsourced solutions to SMEs offering HR Consultancy, Support and Training.

Working together we can help your bottom line by working with your staff to improve their motivation and productivity levels.

Take a look at the seminars available throughout the exhibition and come along to the one at 11am on Wednesday 4th where Sandra and I will be explaining how you can ‘Realise Your Business Goals Through Your People’

visit ;

Article on UK Productivity

The productivity of UK workers has dropped back to pre-financial crisis levels, according to official figures.

Hourly output fell 0.5% in the first three months of the year, the Office for National Statistics (ONS) said.

At the end of 2016, productivity returned to the level seen before the downturn, overturning years of decline which has weighed on wages.

What can British businesses do to increase productivity levels? As an economy we need to create wealth efficiently and the best way that I know is by training our workforce to be more productive. How many hours are lost every week in the UK due to poor management skills which lead to ineffective and inefficient practices resulting in lost revenue and opportunities?

Even in a recession we should be training our workforce to ensure that we keep our competitive advantage and offer our clients every incentive to stick with us through the rough times. 

If you would like to know how I, an experienced trainer with over 20 years experience of working in industry, can help you please get in touch on 07985 724842.  Marie

Our Chosen Charity

Our chosen charity is Shine A Light Support Services based in Coventry. 

They support families faced with childhood cancer.

If you would like to get involved through volunteereing or corporate social responsibility please contact us

Investment in Training - Is it worth it?

Does your Training Programme offer a good return on investment?

For every £1 you spend on training your managers and teams you will benefit from: increased morale and motivation leading to increased performance and greater customer loyalty. 

Spend a little on training, save a lot on dealing with issues that may never have needed to arise such as grievance and disciplinaries, repeated recruitment and selection processes, HR interventions and coaching sessions.

You can achieve greater customer loyalty and satisfaction with a well trained workforce.  Tailored in-house training will offer your managers and teams the skills and confidence to do their job more effectively.  Call 07985 724842 for your free consultation.

Succession Planning

Planning for workforce Succession?
You know where you want your business to be in 1,3,5 and even 10 years time and you no doubt have a plan to help you to reach your goals, but will you have the staff that can take on the roles and make your dreams a reality?

Successful workforce planning will ensure that you have the teams with the skills, knowledge and drive to take your business forward.

Identifying and developing new leaders to step into the shoes of those who may be retiring is a sensible option - no-one wants to lose their competitive edge.

 Read more