How do we evaluate training?

For all our courses we complete a full and meaningful assessment of learning and training effectiveness. This evaluation can help our clients assess return on investment, and can be used to identify and support further training.

We provide feedback sheets for all trainees to complete at the end of each training programme. These are a means of collecting the views and feelings of trainees about the course design, delivery, opportunity for learning and utility of skills gained.

In addition to assessments of learning carried out during a training programme, learning gain is assessed through the completion of key learning objectives questionnaires (KLOQ). The KLOQ seeks to quantify learning achieved by posing relevant behavioural questions based on the key learning outcomes for the session.

The results of both the feedback sheets and KLOQ’s are combined to produce a Training Evaluation and Validation Summary which is provided to the training sponsor on completion of the training programme.

Furthermore, for management development programmes it is recommended that skills transfer is evaluated by comparing 360 degree feedback from managers and peers, prior to training and around 3 to 4 months after training.

If required, a qualitative assessment of the organisational impact of training can be provided through post-training interviews and observations. We can also assist in defining appropriate key performance indicators to help quantify the organisational level impact of training.

What are our Training Methods?
Why In-House Training?
How do we ensure effective transfer of skills into the workplace?