Tel: 01675 463400
Employment Law Compliance, Fire Safety Awareness and Giving Quality Customer Service
To book your place please call 01922 862 207 or email: [email protected]
You can pay by Bacs or Credit Card!
A great networking opportunity - 30 places available
Identify and review customer requirements, focus onattitudes and behaviours.
Build skills and relationshipsfor an effective customer service approach
Employment Law Compliance
A practical guide to the law with tips and tools to assist business owners and mitigate against tribunals. Sickness, capability, discipline, grievance, equal opps/discrimination.
Provides an understanding of unfair and constructive
dismissal,redundancy and settlements. www.centrichr.co.uk
Fire Safety Awareness
Fire extinguisher types, means of escape, types of fire,how fire starts.
Fire prevention with
Unique Fire Protection (UK) Ltd
Manager's Toolkit - 5 Days training over 10 Weeks
We have cherrypicked the most appropriate topics to help any manager become more confident and effective in their role. Our ‘Managers
Toolkit’ – 5 days training over 10 weeks for £450pp (based on 10
delegates), covers a range of topics including individual personal
development and development of the team. This course can be adapted to suit your
needs and your objectives. Day 1 starts with the roles and responsibilities of a Manager and Leadership Styles followed by an in-depth skills analysis and Action Plan. Day 2 features communication skills and teachers how to communicate with the team to ensure the best productivity and motivation. Day 3 suggested topic is Delegation and managing team performance. Day 4 suggested topic is In-Depth Motivation Day and day 5 can be chosen from the list or suggested by yourselves: coaching a team member, managing meetings, problem solving, presentations etc.
You know where you want your business to be in 1,3,5 and even 10 years time and you no doubt have a plan to help you to reach your goals, but will you have the staff that can take on the roles and make your dreams a reality?
Successful workforce planning will ensure that you have the teams with the skills, knowledge and drive to take your business forward.
Identifying and developing new leaders to step into the shoes of those who may be retiring is a sensible option - no-one wants to lose their competitive edge.
I can help you to identify the talent within your workforce and make sure that their training will give you the manager of the future that will be able to achieve the goals you have set.
Buy identifying current skills and those that will be needed in the future we can plan to take your workforce to a new level.
For more details please call Marie on 07985 724842 or
High Impact and Business Focused Training for Managers and Teams.
Build Performance, Improve Personal Effectiveness and get the Competitive Edge.